Why is the hive not working?

Check that your products are connected to the mains power socket and the socket is switched on OR that the batteries haven't run out. For help on replacing the batteries see our user guides. 6. For Hive Active Plugs check that the electrical device you have plugged into your Hive Active Plug is switched on.

Also question is, how do I know if hive is working?

Check our service status page (status.hivehome.com) to see the status of the Hive app and website.
Check that your broadband connection is working.
Check that your Hive hub is connected to the mains power socket and switched on.
Check any Signal Boosters you have are switched on and in the recommended location.

Also Know, why is my hive thermostat saying no signal? If the thermostat is still showing a 'No RF' message, the heating devices should be manually reset and paired. Hive Hint: Please be aware that this will reset any heating/hot water schedules that you currently have set up. Take the thermostat off the wall and remove a battery.

Also question is, how do I reset my hive?

The Hive Hub can be reset by pulling the power cable out and putting it back in again. It will take about 5 minutes to fully reboot and pair to your devices. After the 5 minutes, refresh the app or website.

How do I reconnect my hive app to my thermostat?

Hold the central heating button down on the receiver until the status light is flashing pink. Release the button and then hold it again until the status light is double flashing amber. Step 4. In order to connect the receiver to the hub, you will need put the hub into pairing mode.

Related Question Answers

How do I fix the hive thermostat?

What to do if your Hive Thermostat is offline

Press the tab on the base of the thermostat to remove it from the wall.
Lift your thermostat off the hooks that hold it against the wall and take your thermostat to the receiver which you will find near to your boiler/hot water tank.
Remove the batteries and put them straight back in again.

How do I reconnect my hive to my boiler?

Remove a battery from the thermostat. Switch the boiler back on at the isolation switch/fuse spur. Hold the central heating button down on the receiver until the status light is flashing pink. Release the button and then hold it again until the status light is double flashing amber.

What happened to the hive?

Rhodium's site was also taken offline shortly after the Hive. Most of the archive is hosted by Erowid. Scattered across the net is more than 1.73 gigabytes of files that were once part of Rhodium's archive. The Hive was closed in 2004 due to hosting issues.

What does red light on hive mean?

What to do if your Hive Receiver has a red status light. If your receiver has a red status light this means it has lost connection to your thermostat. This could be due to poor signal between your devices or flat batteries in your thermostat. You may also see your heating showing as 'offline' in the Hive app.

How much does hive cost?

Hive Active Heating is a brand of smart thermostats released by British Gas. They generally cost around £249, or £199 for British Gas customers – if you're with British Gas, professional installation is included, otherwise it will cost £70.

Why can't I connect my hive hub?

Your Hive hub is the small box plugged into the back of your broadband router. To restart, turn the power off at the socket it's plugged into, wait about 10 seconds then switch the socket back on again. The hub should connect within 5 minutes.

How do I reboot my hive hub?

The Hive Hub can be reset by pulling the power cable out and putting it back in again. It will take about 5 minutes to fully reboot and pair to your devices. After the 5 minutes, refresh the app or website.

Can hive work without Internet?

Hive Active Heating - Your heating will continue to work. Until your broadband connection is restored you can control your heating manually from your thermostat. However, you will not receive any notifications or status updates until your broadband connection is restored.

What do my hive receiver lights mean?

If your receiver has a red status light this means it has lost connection to your thermostat. Hive Hint: Sometimes the Hive Thermostat will use any Hive Light bulbs you have to route temperature messages. This is normally fine but can cause the thermostat to drop offline .

How do I reset my thermostat?

Here are the steps you need to take to reset your AC thermostat.

Shut Down Your AC at the Thermostat. The first step in resetting your AC thermostat is to turn it off at the AC unit.
Find Your Circuit Breaker Box.
Reset the Circuit Breaker for Your AC Unit.
Wait 30 Seconds.
Turn the AC Thermostat Back On.

Why does my hive keep going offline?

If it loses connection to the internet, or if the thermostat loses connection to the hub, you won't be able to control your thermostat remotely. If your heating or hub is offline, your Hive app will show you and tell you what's going wrong. You can also manually adjust the settings from the thermostat itself.

How do you set time on hive?

Press > to select TIME and set the time at which you want your heating temperature to change (e.g. "07:00") using the + and - buttons. 5. Press > to select HEAT and set the temperature you want your room to be at (e.g. "18.5°C" or "OFF") using the + and - buttons.

What do I do if my hive thermostat is offline?

As long as your Hive receiver doesn't show a red status light, your thermostat will still continue to work to your programmed schedule if it's already in schedule mode, as well as maintain your desired temperature. You can also manually adjust the settings from the thermostat itself.

What happens when hive WIFI goes down?

Hive Active Heating - Your heating will continue to work. Until your broadband connection is restored you can control your heating manually from your thermostat. If your Hive Active Plug is in schedule mode it will continue to run to the schedule that you have set as long as your Hive Hub is plugged in and switched on.

How long does a hive thermostat take to pair?

Firstly, plug the hub into the router first using the new ethernet cable provided and then into the power. The hub will flash green (for up to 30 minutes) and will show a solid green with a flashing amber when it is ready to pair.